Privacy Policy — Vine of Life Alchemy

Last updated: August 28, 2025

Vine of Life Alchemy (“we,” “us,” “our”) operates www.vineoflifealchemy.com (the “Site”) and provides related services, programs, and content (the “Services”). We are committed to protecting your privacy and handling personal information in a way that is transparent and consistent with Canadian privacy laws, including PIPEDA (federal), B.C. PIPA (if you are located in British Columbia), and Quebec’s Law 25 (if you are located in Quebec).

Plain-language summary: We only collect what we need, explain why, get meaningful consent, let you opt out, secure your information, keep it only as long as needed, and give you access to your information upon request.

1) Who we are & how to contact us

Organization: Vine of Life Alchemy
Privacy Officer: Jordan Lavige
Email: jordanthevine@gmail.com
Mailing address: 6801b, Powell River, British Columbia, V8A 3Z3, Canada

For any privacy question or request (access, correction, withdrawal of consent, complaints), contact our Privacy Officer using the details above.

2) What we collect and why

We collect the minimum personal information needed for the following purposes:

  • Account & communications: name, email, and messages you send us — to respond to inquiries, book sessions, deliver downloads, and manage your account.

  • Purchases & bookings (if offered): contact details and limited payment information (processed by our payment processor; we do not store full card numbers) — to complete transactions and provide receipts.

  • Courses, events, sessions (online/offline): registration details, attendance, and optional feedback or testimonials — to provide and improve our offerings.

  • Wellness context you choose to share: optional notes you provide about goals, preferences, or experiences — only to personalize guidance. We do not request or retain medical records.

  • Website/analytics: IP address, device/browser data, pages viewed, and cookies/unique IDs — to operate the Site, prevent fraud, and understand what content is helpful. See Cookies & Ads below.

  • Marketing (with consent): your email and preferences — to send newsletters, updates, and offers. You can unsubscribe at any time.

We do not collect or use personal information for purposes other than those listed above unless we obtain your consent or are otherwise permitted/required by law.

3) Consent & your choices

  • We rely on meaningful consent (express or implied, depending on the context and sensitivity of the information).

  • You may withdraw your consent at any time (we’ll explain any consequences, such as our inability to provide certain Services).

  • Email marketing (CASL): We only send commercial emails with your express or applicable implied consent, we identify ourselves in each message, and include a working unsubscribe in every email.

4) Cookies, analytics & ads

  • We use cookies and similar technologies to keep you signed in, remember preferences, and measure traffic/engagement.

  • We may use third-party analytics (e.g., Google Analytics) and, where applicable, interest-based advertising tools that infer interests from your interactions.

  • Where legally required, we will display a cookie notice/consent and provide options to manage non-essential cookies. You can also control cookies via your browser settings and opt out of interest-based ads through platform tools.

We do not knowingly use interest categories based on sensitive attributes, and we expect our ad/analytics partners to respect applicable Canadian guidance.

5) Sharing your information

We do not sell personal information. We may share it with:

  • Service providers (e.g., hosting, analytics, email, booking, payments) who are bound by confidentiality and only process information on our instructions.

  • Professional advisors (legal/accounting) bound by duties of confidentiality.

  • Authorities or other parties when required or permitted by law (e.g., to comply with legal processes, protect our rights, prevent fraud or security incidents).

Cross-border transfers: Some providers may process personal information outside Canada (e.g., the United States). This means your information may be accessible to foreign courts, law enforcement, or regulators. We use contractual and security measures designed to protect your information wherever it is processed.

6) Retention

We keep personal information only as long as necessary to fulfill the purposes above, meet legal/accounting obligations, and resolve disputes. Typical retention periods are:

  • Client communications & booking records: up to 24 months after last interaction (unless longer is required for legal/financial records).

  • Marketing email lists: until you unsubscribe (then we keep minimal suppression data to honor your opt-out).
    When no longer needed, we securely delete or anonymize information.

7) Safeguards

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encryption in transit, access controls, least-privilege practices, and provider due-diligence. No method of transmission or storage is 100% secure; we continually improve our security controls.

8) Your rights

Depending on where you live, you have rights to:

  • Access the personal information we hold about you.

  • Correct inaccuracies or update your information.

  • Withdraw consent to processing (subject to legal or contractual limits).

  • Ask questions or make a complaint to us and/or to your privacy regulator (see Section 11).

How to exercise your rights: Email our Privacy Officer with (i) what you’re asking for and (ii) enough information to verify your identity. We aim to respond within 30 days. If we need more time or must refuse access (permitted by law), we’ll explain why and inform you of your options.

9) Quebec residents (Law 25) — additional information

If you are located in Quebec:

  • We identify our Privacy Officer above; they have overall responsibility for personal information governance.

  • If we use technology that identifies, locates, or profiles you, or if we make a decision solely by automated processing, we will provide required notices and explain your options, including requesting human review where applicable.

  • Data mobility (portability): For certain personal information you provided to us in computerized form, you may request it in a structured, commonly used technological format, subject to legal limits.

  • We keep a register of confidentiality incidents and, if a breach presents a risk of serious injury, we will notify you and Quebec’s Commission d’accès à l’information.

10) Children’s privacy

Our Services are designed for adults. We do not knowingly collect personal information from children under 13 without verifiable parental/guardian consent. If you believe a child has provided personal information, contact us to delete it.

11) Questions or complaints — regulators

We encourage you to contact us first so we can resolve your concern. You also have the right to contact your privacy regulator:

  • Office of the Privacy Commissioner of Canada (PIPEDA): 1-800-282-1376 — “File a privacy complaint about a business.” Privacy Commissioner Canada

  • B.C. Office of the Information & Privacy Commissioner (PIPA): info@oipc.bc.ca, (250) 387-5629; how to make a complaint. OIPC BC+1

  • Quebec — Commission d’accès à l’information (Law 25): 1-888-528-7741; contact options. cai.gouv.qc.ca

For email marketing concerns, you may also consult Canada’s Anti-Spam Legislation (CASL) guidance from the CRTC. CRTC

12) Third-party links

Our Site may contain links to third-party sites or platforms. Their privacy practices are governed by their own policies.

13) Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. We will post the updated version on this page with a new “Last updated” date. For Quebec residents, we will publish the policy and provide notice of material changes in a way likely to reach affected individuals.